>New Laptop… with a refund?

>Well, I took the plunge today. After struggling to get through grad school without a laptop for the past year, I’ve decided I can’t take it anymore. The computer I use at work is an ancient IBM, which does an admirable job of running Ubuntu, but really just isn’t up to the tasks I set it. So, with pending conferences, presentations, committee meetings and some serious programming likely in the next few months, I figured I’ve got shell out the money for a laptop. In fact, I’ve purchased a Vostro 1000 for $649 CDN… not too shabby, I think.

My plan A was to buy an Ubuntu laptop from Dell Canada, but after waiting for 8 months for that program to come north of the border, I’ve realized it’s probably not going to happen in a time frame I’m comfortable with. It’s only for a few select markets. So, I had to kick into plan B: I’ve bought the laptop, and I’m going to try to get an O/S refund from Dell.

It’s not malicious or trying to get revenge – I just don’t want to pay for software that I will be deleting straight away, once I turn on the laptop. I think it’s wrong to bundle in an operating system, and force you to pay for it – so I’m going to try to get my money back.

This isn’t a wild crusade – I have heard of people getting back money from Dell before, anywhere from $10 – $110, with no real regularity to what’s received. Such as these links:

here, here, and here.

The internet is full of personal accounts of this working – so I think it’s my turn to try. Besides, as a grad student, getting back $100 is worth about 10 hours of my time – I’m willing to give it a shot. Watch out Dell Service Reps… here I come.

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